Phone Support Volunteers

What You'll Do: 

As a phone support volunteer you'll be responsible for making friendly phonecalls to our patients to remind them of their appointments, and to encourage them to attend. You will also trouble-shoot any issues that patients may have, listen to their concerns and note down any issues they may have to be raised with the booking centre. 

Why You'll Love It: 

As a Friends volunteer you'll be able to provide small, but kind actions that go a long way for those living with eye conditions/visual impairment. 

It'll give you a great sense of purpose and will give you experience and skills that can be transferred into any career path. 

What You'll Learn: 

You'll gain a lot of experience with delaing with patient enquiries, how to problem-solve and gain confidence through communicating.

If volunteering on site you'll be able to get experience of a hospital setting.

What We're Looking For: 

We are looking for patient, calm and empathetic volunteers who are willing to support our patients. 

Summary
Volunteering
Volunteer
Disability
Health
Medicine
Older People
Social Care
Islington
Remote opportunity
Location of opportunity: 
Moorfields Eye Hospital, City Road or from home.
26 Weeks Minimum
0 Hours / Week
Skills you will develop: 
Active listening
Problem Solving
Communication
Relevant interests: 
Charity / Nonprofit
Health, Wellness and Fitness
Medical Devices and Services
Requirements: 
DBS check
In-Person Interview
Phone Interview
Training

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