Our Baby Bank Helpers support families during their visit to Little Village. At one of our busy sites, they help families choose items their children will love. Volunteers also help to sort, check and prepare gifts of pre-loved donations.
- Review details of the families booked to visit that day
- Give a warm welcome to all families as they arrive
- Help families to settle in, explain what to expect and offer a cup of tea
- Talk through our referral form to understand their situation better
- Share insight into essential items needed for young children
- Show the items available and encourage them to choose what they love
- Respond with kindness and empathy in emotionally sensitive conversations
- Share information of local activities or services which might be helpful
- Listen out for areas of additional support or concern and share with the team
- Create beautiful packages of clothes, books and toys with care
- Check donated pre-loved items, so that they’re all of gift quality
- Act in a non-judgmental, inclusive and loving way
Little Village makes a big difference to families with babies and young children living in poverty across London. Via our network of baby banks we pass on loved goods from one family to another – clothes, toys and equipment – so that many more babies and young children have the essential things they need to thrive.
Families either visit a Little Village hub, or items are packed with care and delivered to their home. But it doesn’t stop there. We also connect families into a wider network of support, helping them to build and extend their own ‘village’. And we raise our voices for change; sharing the stark realities of too many children’s lives in London.
Thanks to the generous donations of loved items, precious time and money, since we launched in 2016, Little Village has supported more than 32,000 children.
Our values of love, solidarity, thriving and sustainability are at the heart of everything we do.
- Meet new friends and like-minded people
- Travel expenses available
- Induction and regular training
- Written references on request
- Unique insight into child poverty in the UK and not-for-profit sector
- Ability to build trust and rapport quickly
- Compassionate communication and active listening skills
- Resilience in challenging or upsetting situations
- Able to carry out light manual tasks
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